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ipad showing phs app

phs Group

The challenge

Key objectives: 

  • Increase sales opportunities 

  • Create seamless communication during events

  • Support cross-product and sector promotion

With the hygiene sector evolving in a post-COVID world, phs needed a sales system that could handle demand. Improving customer hygiene and safety became essential for businesses to re-open and sustain themselves following the pandemic. phs needed a way to demonstrate how their services and products can be combined to support across sectors.

Sales app

Our process

Our goal was to improve sales communication across all departments and to create a more versatile sales channel that would inspire a higher rate of cross selling across all products. We knew that this solution had to be accessible even when lead generation activities take them out of the office.

close up of app

Illustration

Our Showroom app enabled the sales team to access up-to-date sales collateral on the go, significantly reducing the costs associated with printing and the rapid obsolescence of materials.

Integration with Salesforce ensured that pricing and account information were readily available at the touch of a button.

products shown in app
products shown in app

Our solution

We developed the Showroom App. It delivers an online library of products that are broken down by sector and vertical markets, including ‘blue print’ diagrams of a generic client floorplan.

 

These highlighted hotspots highlight where phs can deliver products, coupled with digital brochures, case studies and product sheets, the sales person has all the tools required to present a full service offering to the customer.

Results / impact

With the new app, they could effortlessly engage customers in a digital showroom setting, facilitating smoother interactions and enhancing the overall buying experience.

 

This versatile tool revolutionised how they showcased their products and services, enabling their sales team to keep the conversation going, highlight where phs could add products or services and enhance the sales teams cross selling techniques.

315 sales
team users nationally

443 digital assets
included

information tabs on the app
collage of app screens

Conclusion

In today's fast-paced business environment, efficiency is key; better communication between teams, better sustainability and confidence that customers are leaving with the information that is essential for them to make informed decisions. 

The phs Showroom app enabled them to streamline their sales process in a way that was tailored to suit their products and services. Operating seamlessly both online and offline, their sales team are able to take this with them on external meetings or to events, comforted knowing that their software is fully up to date and can seemlesly link with other sales applications.

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